Interesting results. In particular, the fact that many shippers seem to be looking at (and frustrated by) their processes and those of their suppliers, but the importance of visibility and good data keep being mentioned.
I guess there is a strong link between these issue: if you have visibility, you have better data, and can address the processes that are causing inefficiency - whether it is in your own processes or those of suppliers and carriers etc.
I found this survey very interesting. For Shippers, the areas of concern for improvement and challenges were: processes, strategic actions, sub-optimized operations, going green and KPI info. For Carriers, their concerns were: operations sub-optimization, visibility and info, service levels, financing/payment, obtaining new customers and capacity management.
I feel that an underlying issue for both shippers and carriers is the failure to source and create long term relationships. In order to maximize a supply chain network the shipper and carrier have to connect on pricing, electronical exchange of information and have a full understanding of their relationship. One side can not suffer for the convenience of the other.
Shippers would benefit by creating a strategy with a core group of carriers offering lane quantity levels, fair pricing and attractive payments terms. In exchange the carriers would offer competitive pricing, guaranteed lane capacity, a high service level standard and the electronic exchange of data for visibility.
Interesting results. In particular, the fact that many shippers seem to be looking at (and frustrated by) their processes and those of their suppliers, but the importance of visibility and good data keep being mentioned.
ReplyDeleteI guess there is a strong link between these issue: if you have visibility, you have better data, and can address the processes that are causing inefficiency - whether it is in your own processes or those of suppliers and carriers etc.
I found this survey very interesting. For Shippers, the areas of concern for improvement and challenges were: processes, strategic actions, sub-optimized operations, going green and KPI info. For Carriers, their concerns were: operations sub-optimization, visibility and info, service levels, financing/payment, obtaining new customers and capacity management.
ReplyDeleteI feel that an underlying issue for both shippers and carriers is the failure to source and create long term relationships. In order to maximize a supply chain network the shipper and carrier have to connect on pricing, electronical exchange of information and have a full understanding of their relationship. One side can not suffer for the convenience of the other.
Shippers would benefit by creating a strategy with a core group of carriers offering lane quantity levels, fair pricing and attractive payments terms. In exchange the carriers would offer competitive pricing, guaranteed lane capacity, a high service level standard and the electronic exchange of data for visibility.